Are Shoes the Window to Your Soul? (If so I’m in trouble!)

Today our larger than life guest Desmond was reading news about an £800 pair of sneakers. He asked if my shoes had cost that much because they were ‘rather groovy’. I suppose they are quite groovy but definitely not 800 pounds’ worth. There’s the saying about being comfortable in your own shoes. Taking it literally I might well be but our customers aren’t always as comfortable.

Apparently I have frog shoes.

I look like I’m in a pantomime.

And was even asked if I wake up in the morning with the thought of ‘what shoes can I wear today to look stupid in front of the customers.’ Some might just call that customer service.

But there is the odd customer, well not literally – heaven forbid we would ever think of any of our customers as odd – who is as tough as old boots and also dares stand out from the crowd. Take Krishan, owner of Thrive @

He doesn’t care what people think of his barefoot shoes.

Admittedly we shake in our boots when he walks in but that’s not from laughing at his footwear, more due to his diva demands. Maybe it’s true that shoes are the window to your soul. Maybe being confident to be different explains why he has to always order food that isn’t even on the menu. Why he then relishes in extravagantly announcing to other customers that they too can order whatever they would like, going so far as to make his own personal recommendations. (A list which generally includes my own secret food.) We can’t help but succumb to his offensive charm, sorry, we mean charm offensive, all in the name of customer service and never, no never through gritted teeth!

Research claims that shoes serve a practical purpose and also serve as nonverbal cues with symbolic messages. For example, practical and functional shoes belong to agreeable people. Attachment anxiety can be shown by those who always have brand new or well-kept shoes as they worry what others think of them. Liberal thinkers really do wear scruffier less expensive shoes. So what about our B&B guests who wear their novelty slippers to breakfast? Well we don’t really like to judge our guests because we always aim to put ourselves in others shoes. But what we do think is that it’s amazing the guest feels so comfortable and at home that they are free enough to eat breakfast wearing a cuddly animal head or whacky cartoon character on their feet. So good for them!

And as Dr Seuss in Oh, The Places You’ll Go says, ” You have brains in your head. You have feet in your shoes. You can steer yourself in any direction you can choose. You’re on your own. And you know what you know. And YOU are the one who’ll decide where to go…”

We hope your shoes will bring you here rather than walk on by, the crazier the better (shoes not you)… but be warned – shoes CAN broadcast your deepest secrets…


The Living Room Drury Road, Bournemouth, Dorset BH4 8HA  T 01202 761135

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